How do I ship my product back for a return? And Aritzia has also consistently been a favorite of the Duchess of Sussex Meghan Markle (who has been spotted in several items from the Babaton and Wilfred range). All of Aritzia's profits, while we get through this challenging time, will go to the Aritzia CommunityTM Relief Fund to pay our people and support their families. By subscribing to this BDG newsletter, you agree to our. Aritzia Provides Business Update on COVID-19 - PR Newswire When will I get my order? It was the culmination of this move, along with Aritzia's excellence in offering "Everyday Luxury," that enabled its e-commerce to grow in excess of 150 percent in just one quarter. CBC's Journalistic Standards and Practices. Opt to get texts or calls with insider info, offers, invites and other fun surprises from Aritzia through your phone number below. Aritzia did not request any additional contribution from its customers beyond the entirety of sales for the limited time. Canadian clothing retailer Aritzia has today announced a massive new initiative to support Canadian healthcare workers. Its critical to note that this is merely the beginning the brand knows it has a lot of work ahead. Key trends are edited and a curated collection of women's brands, many of which are exclusive to Aritzia, evolve each season. While successful in keeping its team intact, the move received mixed reviews from its online community. Our retail came back stronger than pre-pandemic levels, and for the first time since the start of the pandemic, all of Aritzias boutiques were open for the entire duration of the quarter, Hill said. The Aritzia Community Relief Fund was supported by the ongoing loyalty of our customers and the generosity of our suppliers, partners and service providers. Aritzia is a vertically integrated, innovative design house of fashion brands. The 'Super' Success Of Aritzia: Jennifer Wong, President - Forbes Readers are urged to consider the risks, uncertainties and assumptions carefully in evaluating the forward-looking information and are cautioned not to place undue reliance on such information. Coquitlam Centre Aritzia shut due to COVID-19 exposure With an engaged Instagram community of over 1.1 million fans and a robust e-commerce infrastructure, the brand managed to stay top of mind during the pandemic and its e-commerce site saw significant growth. Aritzia Exchange Policy. View original content to download multimedia:http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html, Aritzia Provides Business Update on COVID-19, http://www.prnewswire.com/news-releases/aritzia-provides-business-update-on-covid-19-301024597.html. 2023 Vox Media, LLC. As we navigate this complex and changing landscape, were being challenged on a daily basis. "Our goal is to do our part for the global well-being. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. We know that every decision we make during this time impacts our community as a whole. Aritzia has a ten-year lease on the iconic former Dean & DeLuca space. Strategic real estate choices have also always been important to the brand, and Aritzia is growing in that realm and making power moves. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. Financial Assistance for Food, Housing, and Bills. "Our goal is to do our part for the global well-being. Packages are free of charge for licensed Canadian female healthcare workers, including doctors, nurses, and healthcare aides caring for COVID-19 patients in hospitals, COVID-19 assessment centres, and long-term care homes. If you return items purchased on aritzia.com via Afterpay in store, well refund your credit card, exchange or issue you merchandise credit, in accordance with our Online Purchase Return & Exchange Policy. Aritzia will provide an. Aritzia store in Metro Vancouver closed over potential COVID-19 Dates will be confirmed at a later time. Jennifer Wong, President and COO of Aritzia, Photo Credit: Evaan - https://evaan.com. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Furthermore, you can only exchange your items if you do so within 21 days of your original purchase. The brand declined to comment on this shift in sizing. Aritzia is a women's fashion boutique that offers beautifully-designed clothes that are on trend, high quality, and good value. In response to the evolving COVID-19 pandemic, Aritzia will be closing all of its retail locations until further notice as of Monday, March 16th, 2020. The retailer says it feels it's the best decision for its people, clients, partners and community as a whole. Yes. You may opt-out by. Management of COVID-19 vaccine administration errors and - Alberta If you purchased an item in-store 10 days before a boutique closure, or through Call & Collect after a boutique closure, you have 14 days to return or exchange at the original boutique of purchase once it has reopened. What health and safety measures have you implemented? TnAction Spring 23 just launched. All employees and students with COVID-19 infection MUST immediately report the COVID diagnosis to their supervisor, and Employee Health (409-747-9172) . To order copies of Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. Aritzia aims to delight its clients through an aspirational shopping experience and exceptional client service that extends across its more than 95 boutiques and eCommerce business, aritzia.com. Aritzia | Shop Brands Supporting Charities in Response to Coronavirus How Aritzia Thrived During COVID-19 & What's Next - The Zoe Report Sorry, no refunds to original form of payment for sale or discounted items. Let's continue to take care of each other," continued Mr. Hill. How JLo And Pandemic Fashion Helped Aritzia Increase Sales - Forbes Sale items marked with a discount of 50% or greater are final sale. Some also reported that staff used a system of acronyms to racially profile customers in retail stores. While our stores are reopening, we recommend returning your order and placing a new order online. Your consent is not required as a condition of any purchase. COVID-19 FAQ | Aritzia US We will gladly refund (in original tender) regular-priced, new merchandise within 30 days of the shipping date. Star Newspapers Limited and/or its licensors. COVID-19 | USAGov All sale and discounted items bought in store are final sale. In addition, one of our board committees oversees governance and diversity, which includes consideration for female representation both on our board and in senior management positions. You are a vital part of our community, now and forever. "Like most companies, when the virus hit, our goal was to make every effort possible to keep our people employed so that we could continue to serve our customers." While our boutiques will remain closed until its safe to reopen, were committed to ensuring job security for all our employees, for as long as we can. Aritzia will also open two pop-up locations in New York and Los Angeles this fall. So anything you buy, like the Were extending our Returns & Exchanges policy. A Cisioncompany. "We couriered the clothes to our models to photograph at home, and we were very pleased with the results," says Brian Hill, Chief Executive Officer of Aritzia, tells TZR. How to claim $750 Covid pandemic payment, who is eligible, tax - news Were doing our best to balance whats right for our people, our clients, our partners, and our communities. Once we receive your package, well process your return within 7 to 10 business days. Even with these difficulties, Canadian apparel brand Aritzia thrived during COVID-19, seemingly becoming an exception to the rule. This is certainly a time for everybody to listen and learn, and take action as a result of that. Note: If you checked out as a guest, a return postage fee of $8.00 (plus applicable taxes) will be deducted from your refund. When typing in this field, a list of search results will appear and be automatically updated as you type. Free shipping & free returns on all orders, all the time. I dropped an item off at a store for repair. I write about retail, fashion and beauty. It was really important for us not to layoff or furlough anyone. By working with organizations that have expertise in nonwhite representation, mending singed relations with Black consumers and radically pivoting its internal treatment of Black employees, the brand has the opportunity to grow authentically, so long as it is willing to change. Retail sales exceeded expectations in the U.S. The Company designs apparel and accessories for its collection of exclusive brands. Retail revenue jumped 72% to $305.3 million, up almost 45% from 2020, tracking comparable sales growth of 58% and 26% from the third-quarter last year. Only seven, including four in Manhattan, remain closed. Please note swim tops, bottoms, one pieces and accessories can only be returned online. Aritzia's strong financial position, with $274 million of liquidity in place at the end of the third quarter, enables it to weather further uncertainty while continuing to take advantage of unparalleled opportunities. Free shipping & free returns on all orders, all the time. Certain statements made in this press release may constitute forward-looking information under applicable securities laws, including with respect to the announced closure of Aritzia retail locations as a result of the evolving the COVID-19 pandemic and Aritzia's commitment to directing profits during this period to the Aritzia Community Relief Fund as described above. UTMB Employee and Student COVID-19 Information Warm wishes and happy holidays to you and yours. Brian Hill Here, at Aritzia, you, our loyal clients are at the heart of what we do and why we do it. There is a tremendous amount going on around us, all of us, and it's a very challenging time for everybody in many different ways. All of this transpired without having to lay off a single employee. "All companies plan for challenging times, however a global pandemic is well outside of normal business planning," Hill says in response to the feedback. VANCOUVER, March 16, 2020 /PRNewswire/ -Aritzia Inc. ("Aritzia" or "the Company") (TSX: ATZ), a vertically integrated, innovative design house of exclusive fashion brands, announced updates to its business operations. Many factors could cause our actual results, level of activity, performance or achievements or future events or developments to differ materially from those expressed or implied by the forward-looking statements, including, without limitation, the factors discussed in the "Risk Factors" section of the Company's annual information form dated May 9, 2019 for the fiscal year ended March 3, 2019 (the "AIF"). And well do absolutely everything in our power to keep it that way. Aritzia Provides Business Update on COVID-19 | Markets Insider To you, our loyal clients, thank you for your continued support and trust. More information about coronavirus waivers and flexibilities is available on . Aritzia is also giving customers the chance to purchase a set for healthcare heroes with a "You Get, We Give" initiative. Despite near-term uncertainties, Aritzia's management team remains confident in the fundamentals of the Company's business model and long-term growth opportunities. The Aritzia Refund policy is similarly strict . Thank you for supporting us, so we can support our people., SUNDAY, MARCH 15 - A Letter to Our Community. Aritzia is making an initial donation of Community Sponsor Packages (320,000 clothing items) to 80,000 frontline healthcare workers in Canada and the USA. Immunization providers should follow their regulatory/employer guidance for reporting . FAQs - Women's Fashion Boutique | Aritzia CA "Y'all are a multimillion dollar company. These recommendations are applicable to Alberta and may differ from other jurisdictions. Wong explains the growth of Aritzias e-commerce: Upon the closure of our boutiques, we took immediate action to drive e-commerce revenue, adjusting our product, marketing and operational strategies appropriately. As we head into the heart of the holiday season, we continue to take our Aritzia Community industry-leading health precautions. Let's continue to take care of each other," continued Mr. Hill. Aritzia Careers and Employment | Indeed.com The fund provided financial continuity to Aritzia's people who were directly or indirectly been affected by its store closures due to COVID-19. While we celebrate the fact that women make up 85 percent of our team today, we recognize that there is more we can do to promote and equality and ensure broad representation." Services Minister Bill Shorten has urged anyone who has run out of sick leave to apply - not just casual workers who aren't typically entitled to sick leave. If you return items purchased via PayPal in store, well exchange them or issue you merchandise credit. Aritzia is an innovative design house and fashion boutique. real change starts from within," says Jennifer Wong, President and Chief Operating Officer of Aritzia. Insider info on sales, new arrivals and more good stuff. The analyst noted the brands expansion into the cozy and comfort category, perfectly mirroring consumer demand for more casual and relaxed, at-home pandemic-dressing, Burrows said. Jennifer Wong is the president and COO at Aritzia, an innovative design house and fashion boutique that conceives, creates and develops its own exclusive brands, each with a unique vision and distinct aesthetic point of view. We work hard to create opportunities for young women to join the workforce and gain skills to grow in multiple career paths because championing, supporting, and growing women in leadership and across all levels of our organization is core to our beliefs., Tasha Tilberg with her twins, wearing the Cause Mom collection, a unique collaboration with Cause We [+] Care, Photo Credit: Courtesy of Aritzia. CEO & Founder. Our boutiques are officially reopening. cozy fleece perfect hi-rise 3" sweatshort. 85% of our employee base is made up of women, including 67% of our Aritzia Leadership Team; three of six executive officers are female; and 98% of our retail management team are women. This represents a collaboration withCause We Care, a Vancouver-based foundation supporting single moms and children living in poverty in Greater Vancouver, including the Downtown Eastside, one of Canadas most underprivileged communities. Aritzia generated $425.9 million in e-commerce sales in the past fiscal year, which was 49.7% of its overall revenue, the company said. The company said it would be offering free shipping and free returns on online orders in the meantime. Some of our new health and safety measures include: 80,000 frontline healthcare workers gifted through a $10 million initial donation, 90,000 more frontline healthcare workers gifted through Aritzia Customer Sponsorship with an additional $10 million value, Aritzia Customer Sponsorship starts online today; healthcare worker registration starts online May 11, SATURDAY, APRIL 4 - A Letter to Our Community. Were in this together. If you do not yet have a Torstar account, you can create one now (it is free), Copyright owned or licensed by Toronto Star Newspapers Limited. By the end of May, Aritzia Inc. expected its net revenue is about 45% lower for the current quarter compared with the same time last year due to COVID-19 related store closures and despite a . VANCOUVER, B.C. "Our goal is to do our part for the global well-being. Aritzia Community Relief Fund + Our People. To ensure the safety of our people is at the forefront of what we do, weve moved our Support Office and Aritzia Concierge teams to a flexible working environment. We are especially thankful for all of our Distribution Centre teams during this time their hard work and commitment has been monumental and doesnt go unnoticed. How can I find out if my local store is open? Our goal is to do our part for the global well-being. Aritzia will provide an update on the operational and financial impacts of COVID-19 on its fourth quarter Fiscal 2020 earnings call in May. But as long as we continue to do what we think is best and continue to do what we see as right, that will guide us and lead us towards positive outcomes whether it's within our company or whether it has a bigger impact on our community., This is a BETA experience. A copy of the AIF and the Company's other publicly filed documents can be accessed under the Company's profile on the System for Electronic Document Analysis and Retrieval ("SEDAR") at www.sedar.com. The dynamic nature of this situation means that things are always changing. Aritzia Return Policy - Clear Expectations on their Policy [2023] When Brian Hill opened the first standalone boutique in 1984, the idea was simple: offer beautiful clothes in aspirational spaces with exceptional service. Most corporations have tons of money in reserve funds that could easily be used," wrote one user. This post has been updated from its original form for clarification. Were taking industry-leading health precautions and doing everything we can to ensure the safety of our people, our community and you. The program features custom-made Aritzia Community Sponsor Packages, which are sets of the brands iconic, easy-care, comfortable clothing items that meet the specific needs of healthcare workers. Opinions expressed by Forbes Contributors are their own. Aritzia started a phased reopening of stores on May 7. Get our Fashion & Beauty newsletter by tapping the button below. Aritzia was startedinside the Hill familys80-year-old department store in Vancouver. Steady, now. Here at Aritzia, you, our loyal clients, are at the heart of what we do and why we do it. Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American, Aritzia to Release Third Quarter Fiscal 2023 Financial Results, Aritzia Presents its Fiscal 2027 Strategic and Financial Plan, Powering Stronger. You can receive a full refund within 14 days from the shipping date or merchandise credit on an eGift Card within 30 days from the shipping date. To guarantee its continued success, Aritzia will need to going beyond beautiful products, glossy storefronts and new categories, and ensure, first, that the brand represents, makes space for, and champions all people. Today, Aritzia is a leader in the retail industry with a world-class team, a loyal community and an exciting future ahead of it. VANCOUVER - Aritzia Inc. reported a first-quarter loss and revenue drop after temporarily closing all its stores due to COVID-19 health precautions, but the clothing retailer sees an opportunity to expand its business amid the global pandemic.
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